FAQs

1) How do I pay for services?

You can pay by cash or check during the initial home visit. Credit card payments can also be made using the PayPal website. If you choose to pay with a credit card, you will receive an E-mail invoice with instructions on how to use PayPal.

2) What is your cancellation policy?

You are required to give a 24-hour notice that you no longer need services in order to receive a credit or to avoid being billed for the next day's services.

3) What if I return early and no longer need services?

You will be billed for completed services plus any services falling within 24 hours after giving your cancellation notice.

4) How far in advance can I book services?

You can book services one week in advance and may even reserve your services up to one year in advance if needed.

5) What if my pet has special needs?

We can discuss your pet's special needs at the initial home visit and determine what services will be provided.

6) How do I get a $50 credit towards my next booking?

When a customer refers a new pet household to Apetsitter4u Inc. and that pet household completes a booking valued at $100 or more, then the customer becomes eligible for a $50 credit towards a booking of $100 or more.

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